Statement
of Purpose
Chase Dental Care provides NHS & private dental care. We provide a range of treatments which will help you maintain your oral health.
The managers and staff are dedicated to providing the highest possible level of care to patients. As such, we are committed to achieving and maintaining full compliance with the requirements of the Health and Social Care Act 2008 (Regulated activities) Regulations 2009 and the Care Quality Commissions (Registration) Regulations 2009
QUALITY ASSURANCE POLICY
Our quality assurance policy is to have a successful practice by providing a standard of service that consistently satisfies the needs and expectations of our patients. This level of quality is achieved through careful management in a continually improving, safe environment. We aim that our standards and procedures meet all professional regulations.
Our quality assurance is based on the iComply system of good governance; it keeps us updated with the latest legal and professional requirements.
Quality is continually improved through:
Carrying out risk assessments with follow up actions taken to minimise risk
Carrying out regular audits with follow up actions to improve the standards of care
The regular review of policies, procedures and practice guidelines
Actively seeking patient feedback to improve care and service
Responding to and learning from events, incidents, comments and complaints
Learning, health and safety and clinical effectiveness shared at practice meetings
Performing annual reviews to see how well the practice has performed and to set new standards for the year ahead
Team training, appraisals and involvement in creating a quality-led practice
Our quality objectives are:
To continually improve the level of care and service
To ensure that patients enjoy all aspects of the experience they have with us
We work to earn a great reputation so that our patients refer their friends and family to us.
For more information on our Quality Assurance Policy please refer to our patient information book at reception.
INFECTION CONTROL AT CHASE DENTAL CARE
Your safety is our primary importance.
In modern dental care you can be assured that all precautions are being taken to protect you. Rest assured that your visits to the dentist are safe.
Protecting you from infection is a priority to us, so we want you to understand the many ways we ensure your safety.
UNIVERSAL PRECAUTIONS
Since there are many different diseases that are contagious (can be transmitted from one person to another), we assume that every encounter has the potential for infection. For that reason, we follow guidelines known as universal precautions.
Universal precaution means that we treat all patients as though they may themselves be a source of cross-infection. This allows us to eliminate the possibility of passing a disease from one patient to another. Precautions are also taken to reduce the potential of transmitting infection from a dental worker to a patient and visa-versa.
WHAT STEPS ARE TAKEN TO CONTROL INFECTION?
We pay particular attention to general cleanliness, disinfection and sterilisation. We follow the Government guidelines, HTM 01-05(2013) closely for your protection.
Surface Disinfection
All surfaces that might possibly come into contact with infection-carrying materials are disinfected with approved chemicals between each patient.
Cleaning and sterilisation of Instruments
Any instruments that are not disposable are cleaned thoroughly.
An Autoclave is used to sterilise and conforms to the current strict guidelines. A regular annual maintenance and check ensures that our standards are maintained.
Servicing Equipment
We service all equipment daily, weekly and annually to ensure safety to all our patients.
For more information on our Infection Control Policy please refer to our patient information book at reception.